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Digital advancements present a wealth of opportunities for social housing

The housing sector, like any other, faced challenges and changes over recent

When we first came up with the Franklin self-service portal concept, we knew we

Channel shift projects are at least as much about mindset change as

The UK is one of the most ‘digital’ nations in the world, and there are

Channel shift – a process by which organisations seek to encourage customers to

When you need to procure a new self-service portal for your housing

Housing associations are all about people – and, of course, your customers are

As the landscape of technology is ever-evolving, it goes without saying that