Next session: 28th November, 11am
Agenda: Empowering Tenants: Leveraging Reward Programs to Combat the Cost of Living Crisis

Where? Teams

Join Prodo for our next Housing Hive webinar, where we’ll explore how reward programs can drive tenant engagement and help Housing Associations tackle the ongoing cost of living crisis. This session is designed for housing professionals across the UK, focusing on how integrating reward programs into your self-service portals can create positive incentives for tenants to engage online.

We’ll discuss how offering tenants personalised rewards such as grocery vouchers and discounts can encourage more frequent portal usage, turning interactions like reporting repairs or paying rent into opportunities to access meaningful benefits.

Key highlights include:

• Cost of Living Crisis Solutions: Discover innovative ways to support your tenants during challenging times through tailored reward programs.
• Boosting Engagement: Learn how integrating rewards into your portal can increase tenant self-service and engagement rates.
• Out-of-Sector Case Studies: Gain insights from successful reward programs in other sectors and their potential applications for housing.
• Strengthening Tenant Relationships: Explore how these initiatives can foster stronger connections between Housing Associations and their communities.

Don't miss this opportunity to hear from experts and learn how reward programs can help improve customer satisfaction, reduce contact centre volume, and support digital transformation.