The Housing Hive

Next session: 24^th April 11am
Panellists:

Daz Chauhan, Director at Knowledge Industries
Elishama Tizora, Head of Data and Business Intelligence at Great Places
Andreea Fard, Head of Digital, Data and Technology at Community Gateway

Topic: Empowering Social Housing Through Data-Driven Decision Making

Where? Teams

The social housing sector is facing increasing pressure to enhance service delivery, optimise resources, and improve tenant outcomes. In response, data-driven decision making has emerged as a transformative approach, enabling housing providers to harness the power of data analytics to inform strategy and operations.

This webinar will explore the critical role of data in shaping the future of social housing, with a focus on three essential pillars:

Systems: Examining the technological infrastructure required to collect, analyse, and act on data insights. We will delve into best practices for implementing data systems that support efficient service delivery and performance monitoring, including the analysis of Tenant Satisfaction Measures, complaints, and repairs data. Additionally, we will explore how data can be leveraged to identify opportunities and build a business case for increased use of technology and digital services.
People: Highlighting the importance of building data literacy within teams. We will discuss strategies for empowering staff with the skills and confidence to interpret data, drive innovation, and enhance decision-making processes.
Culture: Addressing the need for a cultural shift towards data-informed practices. We will explore how to foster a mindset of continuous improvement and accountability, ensuring data becomes a cornerstone of organisational values.

Attendees will gain practical insights into leveraging data analytics to improve service outcomes, enhance operational efficiency, and create more responsive housing services.

This session is designed for social housing leaders, data practitioners, and policymakers committed to driving meaningful change through data-driven strategies.

Join us to discover how embracing a data-centric approach can empower your organisation to make smarter decisions, deliver better services, and ultimately improve the lives of those you serve.

Sign up for the next session:

“I love that the Housing Hive gives me a chance to engage with other housing professionals, who I wouldn’t usually get to speak with. The success stories have been great, as have the ideas from across the sector!”

Justine Thompson, Lead Transformation Partner at Silva Homes

What is The Housing Hive?

Prodo has been working in the housing sector as a leading digital partner for over 16 of our 21 years and one of the main reasons we love the sector, is different association’s capacity to share best practice with each other.

Now more than ever, we’re seeing the community collaborate and rapidly evolve its response to the COVID-19 outbreak, breaking new boundaries across digital transformation and communication.

We wanted to play our part in this collaboration, so decided to bring together as many social housing professionals from across the country together in this very unusual time of change to support each other, share ideas of what’s worked and discuss what the new future may look like. And from that, The Housing Hive was born!

Watch previous Housing Hives on demand