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We've taken everything we've learnt from building thousands of user-centric digital platforms to create the FrankApp Pro. For housing professionals who need to ramp up their channel shift activity quickly, our FrankApp Pro offers core self-service functionality with a customisable look-and-feel and rapid deployment.
Fast deployment with pre-approved code architecture on iOS platforms
Tenants can make payments, book repairs and manage their accounts completely end-to-end
Deliver key messages at the right time with personalised push notifications to re-enforce self-service
Accessible across mobile device platforms with voice recognition and multi-lingual functionality
Full control over colours and fonts to make the app your own
Connect to your housing systems for a seamless end-to-end experience
Fast deployment with pre-approved code architecture on iOS platforms
Tenants can make payments, book repairs and manage their accounts completely end-to-end
Deliver key messages at the right time with personalised push notifications to re-enforce self-service
Accessible across mobile device platforms with voice recognition and multi-lingual functionality
Full control over colours and fonts to make the app your own
Connect to your housing systems for a seamless end-to-end experience
App usage is on the up. As much as we think it's only younger generations, research by Post Office Broadband found that 61% of over 65s felt confident using a smartphone. So why not give customers a channel they want to use?
The FrankApp has been designed to make the user journey easier than ever to navigate with a clean, familiar and friendly interface. Give your tenants that want digital access the power to make payments, manage their account and book appointments in one place.
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Once downloaded by a customer, you'll have a constant communication channel with them. Rent due next week? Time for an annual boiler service? Running a local community forum?
Push notifications re-enforce self-service engagement without the user ever having to actually go into the app. You'll be able to deliver personalised messages at the right time to maximise customer engagement and satisfaction.
We know that sometimes, your organisation needs more than off-the-shelf functionality – think advanced data collection, specialist integrations or a completely custom design. That's why we offer the FrankApp Enterprise. Our extensive development capabilities mean that we can create a custom-made mobile application that solves more complex challenges and offers advanced scalability.
Whilst our off-the-shelf solution offers all of our learnings and experience built-in as standard, your organisation may have more complex needs that simply can’t be met without being custom built. Our in-house development team can bring your ideas to life!
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By honing in on your user journeys and building a picture of your current customer experience, we can help you communicate better with your customers through advanced digital platforms. Get in touch today to find out more...
We can be your digital growth partner to build customer-centric solutions
Find out more
We design and build innovative websites driven by the user journey, with an in-house development and design team
Find out more
Empower your tenants to self-serve things like rent payments, repairs requests and booking appointments through a bespoke self-service portal
Find out more
Connect with your customers instantly to drive channel shift and self-service
Find out more
We can be your digital growth partner to build customer-centric solutions
Find out more
We design and build innovative websites driven by the user journey, with an in-house development and design team
Find out more
Empower your tenants to self-serve things like rent payments, repairs requests and booking appointments through a bespoke self-service portal
Find out more
Connect with your customers instantly to drive channel shift and self-service
Find out more