Our blog

Using our expert knowledge gained over 20 years running successful digital projects and campaigns, we've created a bunch of free, in-depth resources that give the low down on all things digital.

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12 / 02 / 2020
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Channel Shift, Housing

5 of the biggest issues housing associations face and why digital transformation is the solution

The housing sector, like any other, faced challenges and changes over recent

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10 / 02 / 2020
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Housing, Self Service

How to improve your housing association's repair reporting process

An issue that many housing organisations have is managing the daily influx of

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25 / 11 / 2019
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Housing

Third party integrations in housing made simple

Integrating third-party platforms can be convoluted and complex, but it really

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14 / 10 / 2019
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Housing, Self Service

How does a tenant online self-service portal work?

A tenant online self-service portal provides housing association tenants with

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07 / 10 / 2019
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Channel Shift, Housing

How to benchmark your current channel shift performance

The UK is one of the most ‘digital’ nations in the world, and there are

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16 / 09 / 2019
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Channel Shift, Housing

How to free up your contact centre to handle more complex cases

Housing associations are all about people – and, of course, your customers are

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