Our blog

Using our expert knowledge gained over 20 years running successful digital projects and campaigns, we've created a bunch of free, in-depth resources that give the low down on all things digital.

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18 / 10 / 2023
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Channel Shift, Prodo Insights, Housing

Contact centres creaking

You might expect the CEO of a sector-leading digital transformation agency to

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22 / 09 / 2023
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Channel Shift, Prodo Insights, Housing

How providers need to move from digital by default to digital to build trust

You might expect the CEO of a sector leading digital transformation agency to

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10 / 03 / 2023
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Channel Shift

Prodo becomes a PfH-approved supplier with new mobile app

We are proud to announce our mobile app has been approved on the PfH SHED 2

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05 / 08 / 2022
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Channel Shift, Housing

How to become a customer-centric housing association

Housing associations aim to put residents at the heart of everything they do –

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03 / 06 / 2021
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Channel Shift

Where to start with your digital transformation

Successful digital transformation relies on an agile strategy, strong

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03 / 06 / 2021
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Channel Shift

Key success factors to help you succeed with digital transformation

While embracing technology is at the core of digital transformation, it’s not

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28 / 04 / 2021
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Channel Shift

How to nudge the tenants that won't shift to digital channels

Have you recently launched a new customer portal but finding your tenants

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21 / 04 / 2021
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Channel Shift

4 ways to improve organisational efficiencies, fast

Are you looking for new and effective ways to improve your company’s

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21 / 04 / 2021
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Channel Shift

An insider’s guide to driving adoption of digital platforms

Ultimately, if your organisation has invested in digital platforms, you need to

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